|03-25-2012, 02:50 PM||#1|
Join Date Mar 2012
Memory error when trying to boot from optical drive
I'm not sure if this is a memory issue but the word "memory" is mentioned. When I try to boot up my Optiplex GX270 it won't boot correctly. I am using XP Pro
Diskeeper Service: DKService.exe Application Error
instruction at 0x7855734d
referenced memory at 0x00000000
memory could not be read
I'm trying to figure out if I need new memory or new hard drive.
I was thinking of switching to Ubuntu if it was my software. I just want to figure if this is a hardware issue. I hope I'm not posting outside your guidelines. Its not intentional. I just need. Help.
|03-25-2012, 05:58 PM||#2|
Join Date Jan 2011
There's always a ton of different things that it could be during a boot sequence.
First remove any dust from the PC. Even if it isn't the root cause of your problem, you've just eliminated a future problem. Check all your connections. Again, this probably isn't your root cause, but it doesn't hurt.
here's two checks you can perform on your own fairly easily.
OS check/HDD is dead/dying ~ Boot using a boot disk that came with the PC. If you can boot off that, it's possible something got corrupted on Windows. Probably would need to visit a tech to fix. Or try and swap out HDD (this works better on desktops than laptops/netbooks).
Memory check ~ Remove a memory module, try boot. If it works properly, then you have a bad memory module. If there's no change, then return the memory module and remove the other. If there's no change, then try it again with a verified working module. If that fails, then it's possibly something else.
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